We are driven by a desire for improvement, however big or small, and encourage feedback to help us to learn and move forward with greater strength.

We aim to provide high quality support and services that people affected by stroke really value. To help us achieve this we want to hear from you 

You can contact us with your feedback or complaint by:  

Filling in our online feedback form   

Calling one of our team on 0300 3300 740 (Monday-Friday 9am-5pm) 

Email contactus@stroke.org.uk 

Post: Stroke Association (Feedback and Complaints) 
1 Sterling Business Park 
Salthouse Road 
Northampton 
NN4 7EX 

What you can expect from us?

  • Listen to what you have to say.
  • Treat you with fairness, respect, dignity and understanding.
  • Respond in a timely way.
  • Keep in touch at each stage.
  • Do what we say we will.
  • Learn from your feedback.
  • Let you know where we make changes.

Online feedback form

If you have any issues with this form, please email supporter.relations@stroke.org.uk.

Please provide as much detail as possible.
 

We will use the details you have provided to get in touch if we have any questions or updates on your feedback. 

You can read our full Complaints and Feedback Policy here which also contains further information on what to do if you are not happy with our response to you.

 

Your privacy is our priority. We promise to keep your details safe and will never sell them. How we protect and use your personal data is set out in our privacy policy.